Privacy Policy
This policy explains what information NexPeak (“we”, “us”) collects when you visit nexpeakbd.com or contact us, and how we use it.
Who we are
NexPeak is a digital marketing and performance marketing agency. Our legal business name is NexPeak and our website is nexpeakbd.com. You can reach us about privacy at hello@nexpeakbd.com.
Information you send us
When you email us, including through the contact form on this site, we receive the details you choose to share, such as your name, business email, company name, the service you are interested in and your message.
The contact form does not send anything to our servers. It opens your own email app with a pre-filled message, and nothing reaches us unless you send that email.
Technical information
Like most websites, our web server processes standard technical information needed to deliver pages and keep the site secure, such as your IP address, browser type, the page requested and the time of the request. This information may be kept briefly in server logs for security and troubleshooting. We do not use it to build profiles of visitors.
Cookies, analytics and tracking
This website does not currently use cookies, analytics tools, advertising pixels or other tracking technologies. Fonts and files are served from our own server. If we add any of these in the future, we will update this policy first and ask for consent where the law requires it.
How we use information
- To reply to your enquiry and discuss our services.
- To provide services you have agreed to receive from us.
- To keep this website secure and working properly.
- To meet legal or regulatory obligations.
Sharing
We do not sell personal information. We share it only with service providers that help us run our business, such as our website hosting and email providers, who process it on our behalf, or where we are required to by law.
Client and advertising data
When we provide marketing services, clients may give us access to advertising accounts, audience data or campaign reports. We use that access only to deliver the agreed work, in line with our agreement with that client and the policies of the platforms involved, such as Meta.
How long we keep information
We keep enquiry emails for as long as needed to respond and to maintain a record of our business communications, and then delete them when they are no longer needed.
Security
We use reasonable technical and organisational measures to protect information, including encrypted HTTPS connections for this website. No method of transmission or storage is completely secure.
Your choices
You can ask us to access, correct or delete personal information we hold about you by emailing hello@nexpeakbd.com. We will respond within a reasonable time.
International processing
Our service providers may store or process information in countries other than your own.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
Contact
Questions about this policy can be sent to hello@nexpeakbd.com.